Goods leave a China warehouse on the CJ Dropshipping network. They are not sitting in a Dubai storeroom unless a later catalogue note says so for a named SKU.
Processing
1–3 days after the order is paid and accepted, provided the variant is in stock.
Transit after dispatch
- United Arab Emirates and GCC: typically 7–18 days
- United Kingdom and Europe: typically 8–22 days
- United States, Canada, Australia, and the rest of the world we serve: typically 10–25 days
Peak seasons, remote addresses, and customs holds can stretch a parcel past twenty-five days. We will not advertise “ships today from the UAE” for China-origin goods.
Where we ship
UAE, wider GCC, United Kingdom, Ireland, European Union, United States, Canada, Australia, New Zealand, Singapore, Malaysia, Japan, South Korea, India, South Africa, and further countries listed at checkout. We do not ship to destinations prohibited by the supplier or by UAE export rules.
Duties and VAT
Prices are shown in USD and do not include import VAT or duties. Those may be collected by customs or the carrier on arrival. The merchant country is the United Arab Emirates; cards issued elsewhere may treat the charge as international.
Lost or damaged
Write to hello@gleamlab.store with the order number. We will open a trace with the warehouse network before asking you to wait out a full carrier window.